Privacy Policy

Effective Date: November 22, 2025

Te Reo Maioha Inc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and enroll in our Te Reo Māori language classes.

Information We Collect

Personal Information

When you enroll in our classes or contact us, we may collect:

  • Name and contact information (email, phone number, address)
  • Date of birth
  • Emergency contact information
  • Payment information (processed securely through Stripe)
  • Communication preferences
  • Any additional information you provide in forms or correspondence

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website information

How We Use Your Information

We use your information to:

  • Process class enrollments and manage your participation
  • Communicate with you about classes, schedules, and important updates
  • Process payments and maintain financial records
  • Respond to your questions and provide customer support
  • Improve our services and website functionality
  • Comply with legal obligations
  • Send you newsletters or promotional materials (with your consent)

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers (such as Stripe for payment processing) who assist us in operating our website and conducting our business
  • Legal Requirements: When required by law, court order, or government regulation
  • Emergency Situations: To protect the safety and security of our students and staff
  • Business Transfers: In the event of a merger, acquisition, or sale of our organization

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under Australian privacy law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information (subject to legal requirements)
  • Opt out of marketing communications
  • Lodge a complaint about our privacy practices

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 18 without parental consent. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Te Reo Maioha Inc

Email: admin@tereomaioha.com

Phone: Melbourne 0430 624 267 | Sydney 0412 133 630